- Products are guaranteed and may be returned up to 30 days of purchase. Skin care and cosmetics may not be returned.
- Only ONE discount or coupon may be redeemed per guest, per visit.
- Coupons may not be combined with other offers.
- In an effort to minimize costs, payment with cash or check is preferred.
- LOST or STOLEN gift cards and/or Shades Cash, cannot be replaced.
- For the comfort of our clients, please make other arrangements for your children 12 and younger, unless they are receiving a service.
- If for any reason you are not satisfied with your service, please contact the salon within 1 week of the original service date to schedule a follow-up appointment, based on the discretion of your stylist.
We cannot guarantee our services without the use of our professional products.